At a recent event, I saw an old acquaintance (no longer a friend) and approached her to say hi. This lady said “Hi!” in her default melodious tone… after she turned around!
I know some people can’t maintain eye contact, but that was ridiculous! I was literally looking at the back of her head when she said “hi”.
I assure you, she wasn’t shy at all, she wasn’t talking to anyone else, and she wasn’t busy with anything. That’s just how she normally treats “useless” people.
I realized that the cold shoulder was because I was of no use to her.
I had noticed that trait in her 7 years ago. She’s oh-so-sweet to anyone who has what she needs (information, resources, etc.), then “gradually” turns frigid after her mission is accomplished. I did not expect her to get any worse after all these years. I was so wrong. “Gradually” is now “immediately”.
If you have the relentless drive to grow your business to become rich, good for you! But please, cling on to your soul. Don’t let go of your humanity.
I sincerely hope that you won’t become her next victim… or worse, become exactly like her.
Some clichés are useful and efficient because they express profound points concisely. Emphasis on the word “some”.
But not the clichés listed below, because these are beyond annoying…
- “I’m only human.” – Would you rather be a centipede?
- “I’m not getting any younger.” – You’re not Benjamin Button, so ok, I believe you.
- “[Product Name] is selling like hotcakes.” – What are the latest hotcake sales figures anyway?
- “Need I say more?” – No, and you didn’t have to say that either.
- “Nuff said!” – Shaddap!
Here’s a rule of thumb: If a cliché makes you go, “Well, duh!”, scrap it!
What other phrases would you like to add to the list?
I love the idea of queuing systems. I no longer have to stand and wait in line. And the number helps me estimate the waiting time, so I could do something else (like take a nap on the couch).
Also, don’t you just hate it when somebody cuts in line? These stubs effectively deter those pesky queue ninjas.
BPI takes it further. They require you to key in your transaction information via a touch-screen kiosk, eliminating the annoying consequences of bad handwriting on deposit or withdrawal slips.
I wasn’t allowed to take a photo of the kiosk, the number display board, the waiting customers, or anything at all. So the number stub is all you will see here.
You’ve experienced the benefits of such systems countless times at banks and government agencies, but have you ever thought of applying this concept in your business?
As a small business owner, or even as a freelancer, if you have too many customers scrambling to hire you (oh, what an enviable problem!), a queuing system is worth experimenting with.
Would such a system benefit you and your customers?